Our Atelier will be closed Aug 17 - 28, but you can still shop online! New online orders will be shipped within 5 days upon receipt of payment notification. Enjoy your Summer!
Your orders will be processed within a maximum of 48 hours upon receipt of payment notification. Delivery time depends on the location selected as shipping address*:
– ITALY: 1-3 days
– EUROPE: 3-5 days
– UNITED STATES AND REST OF THE WORLD: 5-9 days
*For products not in stock at time of purchase, the order will be delivered within 30 working days, as long as there are no production delays.
We offer a 14 day return policy, which means that you can send the product(s) you purchased back to us within 14 consecutive days – starting from the date you received your order. You will be given a full refund of the product(s) if it/they are in the same condition as when you received it/them*.
*Subject to the following conditions:
Send an email to firstname.lastname@example.org specifying RETURN in the subjectl line. Once the return has been approved we will organize for the courier to collect the package from your chosen address. We will process the refund using the same payment method you selected when you made your purchase, within 30 days of receiving your items. You will receive an email once we have processed the refund.
The right of withdrawal is excluded if the products that you have purchased have been customised or have been entirely custom made.
For further information, please do not hesitate to contact us via email: email@example.com or +39 0284190134. Monday to Friday 9:30 am – 6:30 pm.